Shipping

 

SHIPPING RATES

Standard shipping within Australia is charged at a flat rate of $10 for orders under $100.

We offer FREE SHIPPING on orders over $100 posted within Australia. 

 

TRACKING

We use Australia Post to send carbon neutral parcels within Australia. Find out more about Australia Post’s commitment to sustainability here.  

You can track your parcel with Australia Post tracking here. 

If you want to track a parcel and have not received a tracking information email, please contact us at shop@qvwc.org.au and we will resend tracking information. 

 

DELIVERY TIMES

We endeavour to process your order within 1-2 business days, except when your order is received on a public holiday or weekend, in which case it will be processed the following business day. Deliveries take between 1-5 business days after shipping depending on your proximity to a metro area. 

You will receive tracking information on your via email. 

 

EXPRESS SHIPPING

Express, or same day shipping is not available at this stage. 

 

INTERNATIONAL SHIPPING

International shipping is available and shipping costs will be quoted based on your order. For International delivery, please contact us for assistance at shop@qvwc.org.au 

 

SENDING TO PO BOXES OR MULTIPLE RECIPIENTS

If you would like to send to multiple recipients addresses, each address needs to be placed as a separate order. We cannot deliver one order to multiple delivery addresses.  

Unfortunately, deliveries cannot be made to PO Boxes. 

 

For any other enquiries please contact shop@qvwc.org.au