*Due to the current COVID-19 situation please accept there may be some slight delays to our usual shipping times. Our team, as well as our courier partners, are adding extra safety measures to our operations in line with federal health guidelines. We are now offering contactless delivery, which means that no signature will be required.  In these instances, the package will be processed as an Authority to Leave delivery, and a photo will be taken of the parcel at the door as proof of delivery.

 

Standard shipping is a flat rate of $10 for orders under $100.

Orders over $100 qualify for free standard shipping Australia wide.

We endeavour to process your order within 1-2 business days, except when your order is received on a public holiday or weekend, in which case it will be processed the following business day. Deliveries take between 1-5 business days after shipping depending on your proximity to a metro area.

You will receive tracking information on your via email.

Express, or same day shipping is not available at this stage. 

International shipping is available and shipping costs will be quoted based on your order. For International delivery, please contact us for assistance at shop@qvwc.org.au

Unfortunately, deliveries cannot be made to PO Boxes.

All parcels are required to be signed for.*

If you would like to send to multiple recipient addresses each address needs to be placed as a seperate order. We cannot deliver one order to multiple delivery addresses.

If you want to track a parcel and have not received a tracking information email, please contact us at shop@qvwc.org.au and we will do our best to assist.

All orders are sent via SHIPPIT and are 100% Carbon Neutral.

For any other enquiries please contact shop@qvwc.org.au