Dream Balm + Handmade Soap Set
Free Shipping over $150
30 day returns
Click & Collect Melbourne
1 x dry skin dream balm
the ultimate multi-use balm of dreams - a true hero for dry, hard-working hands, and a heavenly daily moisturiser great for sensitive skin with calendula and naturally soothing Victorian beeswax.
1 x limited edition soap
for an extra special body / hand wash made with nourishing plant oils and naturally scented with an exotic blend of natural essential oils.
Shipping & returns
Shipping Within Australia
Standard Shipping: $12.95 flat rate for orders under $150
Free Shipping: Orders over $150 (Australia only)
Carrier: All parcels are sent via Australia Post
Tracking: Tracking details are emailed once your order is shipped. If you haven’t received them, contact shop@qvwc.org.au
Delivery Time: Orders are processed within 1–2 business days. Delivery takes 1–5 business days depending on your location
Express Shipping: Not available at this time
Multiple Addresses: Each delivery address must be placed as a separate order.
International Shipping
International shipping is available.
Costs are quoted based on your order. For assistance, please contact shop@qvwc.org.au
Returns & Exchanges
We want you to love your purchase. We offer returns for change of mind on all full‑priced items within 30 days of purchase.
Eligibility:
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Item must be unused, in original condition, and in original packaging
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Receipt or proof of purchase is required
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Perishable items (food, cosmetics) cannot be returned
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Do not send returns directly to the maker/artist/manufacturer
Items returned after 30 days, or not in original condition, may be eligible for a partial refund or store credit at our discretion.
How to Return
Visit us in store to process your return or exchange your item(s).
Mail your return to: QVWC SHOP 210 Lonsdale Street Melbourne, VIC 3000 Australia
You are responsible for return postage costs. These are non‑refundable and will be deducted from your refund if applicable. For items over $75, we recommend using a trackable service or purchasing shipping insurance.
Please email shop@qvwc.org.au to let us know your return is on its way.
Meet the Maker: Big Blue Cosmetica
big blue cosmetica, founded by Tina in Naarm/Melbourne, creates handcrafted skincare and artisan soaps using locally sourced and sustainably harvested ingredients. Formulated to nourish sensitive skin and celebrate native botanicals, each product comes in low-waste, refillable packaging - perfect for gifting or indulging in eco-conscious, sensory skincare that supports local and Indigenous producers.
Such brilliant service! The whole purchase from start to finish was very streamlined. Would highly recommend 👏🏼
Best place to shop for a gift and staff are really friendly!
Awesome products and super quick delivery to Queensland!
My favourite place to shop for presents (for me and for others) ❤️
Meaningful, fun and beautiful treasures from top to bottom of the store. Can't recommend QVWC enough, so happy it exists.
